Frequently Asked Questions

GOLSOFT is a digital marketplace selling premium plugins, extensions, themes, templates and UI kits for WordPress, Joomla, Drupal and Magento. Every product is quality reviewed by our team before publication.

Yes. All products in our catalogue are developed and maintained by GOLSOFT. We do not resell third-party items, and every purchase includes our licence, documentation and support.

No. You can order directly with just your email address — your download link and licence key are sent there after payment. Creating a free account lets you track your orders in one place.

We accept all major credit and debit cards through Stripe Checkout.

All prices are listed in US dollars (USD). Any applicable taxes are calculated at checkout where required by law.

Yes. Payments are processed entirely on Stripe's encrypted servers. We never see, store or process your card details.

After your payment is confirmed, the download link and licence key are sent to your email address within 24 hours. Make sure to check your spam folder if you do not see the message.

The standard licence covers one production site, lifetime updates for the purchased product and six months of premium support.

For client work or multiple sites, choose a bundle or enterprise licence — each category offers one, covering unlimited installations for that catalogue.

We offer refunds within 7 days of purchase if a product is defective or does not work on your environment. Because they are delivered as a whole, bundles are excluded from refunds once the licence has been delivered. See our Terms of Sale for the full policy.

Use the contact form or email us at [email protected]. Our team answers installation and usage questions 24/7, and every purchase includes six months of premium support.